Frequently Asked Questions
Everything you need to know about HAVIT Electronic products and services.
What is the standard shipping time for HAVIT products?
We typically process orders within 1-2 business days. Standard domestic shipping takes between 3 to 7 business days, while international delivery varies by location, usually arriving within 10 to 20 business days.
Do your electronics come with a warranty?
Yes, all HAVIT Electronic devices include a 12-month limited warranty that covers manufacturing defects. Please keep your proof of purchase to facilitate any warranty claims.
What is your return policy for faulty items?
If you receive a defective product, you can return it within 30 days of delivery for a full refund or exchange. The item must be in its original packaging with all included accessories.
Are HAVIT gaming peripherals compatible with consoles?
Most of our gaming keyboards and mice are plug-and-play compatible with PC and Mac. For PS4, PS5, and Xbox consoles, compatibility depends on the specific game's support for USB peripherals.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.